iCAM - Support & Training
Letting go of old, comfortable ways in favor of new technology can be unsettling. To help make the transition smooth and painless, i-CAM provides a comprehensive implementation and support program.
Implementation Support
Data Conversion and Data Entry for New Clients
Complete and initial data entry services are available for a nominal per-unit fee. Domin-8 provides clients who wish to complete the data entry themselves with detailed worksheets and instructions.
System Analysis and Needs Assessment
System analysis and needs assessment services are available prior to or in conjunction with your software implementation.
Training
Periodically, we offer special regional training courses and seminars throughout the U.S. and at our Vienna, VA location. Regional trainings and “Road Show” seminars are conducted to assist users who need to learn about HUD programs such as TRACS and how our software can be utilized as a compliance tool. Our Certified Technician training provides experienced users a higher level of knowledge of our application.
On-site training is available for:
- i-CAM
- ACCUCert
Online/Hourly Training
We also offer remote online training to provide convenient access to our expert customer service professionals.
Technical Support
Our annual support plan ensures that you receive all application updates, regulatory information updates and unlimited support via phone and email.
Telephone and email support is available on an hourly basis or through annual subscription and is available in both English and Spanish.
User Forum
iCAM provides a forum for current CAM II, i-CAM and ACCUCert users to discuss user-related issues. In order for you to access the user forum, you must register for a web account and have a current technical support agreement with us.
Press Releases
- February 16, 2010
- RealPage Acquires Domin-8
- February 01, 2009
- i-CAM featured in Novogradac & Company Property Compliance Report
- December 12, 2008
- Domin-8’s Focus On Client ROI Propels Growth