Letting go of old, comfortable ways in favor of new technology can be unsettling. To help make the transition smooth and painless, Tenant Pro provides a comprehensive support program.
We’ve created a series of videos that will help you set-up your Tenant Pro software with your data and set-up monthly processes.
Setup Essentials covers the set up of your Data File, Management Company, Owners, Properties, Units, Tenants and Vendors. You will see step-by-step instructions on how to set up each of these items.
Monthly Processes helps you fully utilize the comprehensive functionality that Tenant Pro offers.
Tenant Pro Educational Workshops are conducted in a classroom setting, led by independent consultants to aide you in the set up and operation of Tenant Pro.
We have independent consultants across the country that can provide local support and on-site one-on-one training for Tenant Pro.
We are dedicated to helping you reach the highest level of performance possible from your investment in Tenant Pro. That is why we offer unprecedented technical support and training, with some options available 24 hours a day, seven days a week. Our services are designed to get you up and running quickly and enhance the user experience. We encourage you to take advantage of the many service and support benefits we have to offer.
Support is required for all customers. Support can be purchased per case or on an annual, unlimited basis. The price for a year of unlimited support is $500. To purchase support, please contact your sales rep or call 800.964.2792.